Copyright © 2011 AFPOD HOLDINGS PTY LTD
Introduction
Business Processes
Long and Short Term Planning
Customer Management
Product Management
Supplier Management
Site and Intallations
Quotation Management
Order Management
Demand and Purchasing Management
Manufacturing Line Design
Manufacturing Operation Control
On-site Service Management
Eployee Management
Equipment Management
Item Master
Warehouse Management and Logistics
Financial Transactions
Access and Permissions
Secure Area
Administrator
On site Service Management
There are similarities between Service Management and the Pull-Manufacturing concept in AFPOD.
AFPOD has an on-site service management function where service technicians can be scheduled for standard or diagnostics tasks.
In addition to its scheduling function, Standard tasks such as commissioning and standard repairs called "Intervention" can be documented in AFPOD the same way that processes are documented for the factory. This includes creation of Sequence Of Events and Intervention Method Sheets (IMSs) explained in the line design function. By using IMSs on site, technicians can perform standard tasks consistently time after time.
In short, job scheduling, allocation of technicians and use of standard tasks documentation in the form of IMSs is powerful tools available with AFPOD for service management.
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